Associate Renewals Specialist
Core
Protect NetDocuments' recurring revenue stream and grow customer annual revenue through accurate and timely renewals of subscription-based products.
Role type
Associate Renewals Specialist (SaaS Customer Success)
Builds
Subscription/SaaS recurring revenue streams for legal technology clients
Domain
Legal Technology / SaaS
Required skills
B2B SaaS contract review, Salesforce.com proficiency, forecasting, quota management, upselling/cross-selling, MS Excel
Preferred skills
Numeracy, multi-tasking, problem-solving, autonomous work
Technologies
Salesforce.com, MS Excel
Responsibilities
Manage a B2B Renewal portfolio to maximize recurring revenues, forecast renewal portfolio with explanation, build quotes and manage leads within Salesforce, establish cyclical renewal relationships, educate customers on products and contract terms
Seniority
Associate, individual contributor