Global Account Manager
Core
Own and grow enterprise relationships for MedTech and life sciences leaders, driving retention and expansion of an AI compliance platform.
Role type
Senior Global Account Manager (Enterprise SaaS)
Builds
Long-term multi-year partnerships with global enterprise accounts
Domain
Healthcare/Life Sciences + Regulated Software (MedTech)
Required skills
B2B SaaS sales, enterprise account management, multi-stakeholder relationship building, technical/regulatory concept grasp, retention/expansion target achievement, global account navigation
Preferred skills
Startup environment experience, regulated industry background, global account management, familiarity with IEC 62304/ISO 14971/FDA 21 CFR Part 11
Technologies
AI software platforms, compliance automation tools
Responsibilities
Own expansion outcomes across a portfolio of global enterprise accounts, build multi-threaded relationships with economic buyers and regulatory stakeholders, identify and run expansion opportunities, partner with Delivery & Success to ensure value realization, develop account plans mapping stakeholders and renewal timelines, represent customer voice internally for roadmap input
Seniority
Senior, hands-on IC