Director, Pricing Strategy and Operations
Core
Lead and scale the Deal Desk function as the central authority for deal governance, pricing operations, and quote-to-booking processes.
Role type
Director, Deal Desk & Pricing
Builds
Scalable deal governance frameworks, operational processes, and a high-performing Deal Desk organization
Domain
B2B SaaS Sales Performance Management (SPM)
Required skills
Deal Desk operations, pricing governance, quote-to-booking workflows, commercial approvals, process design, Salesforce/CPQ platform expertise, forecasting, revenue recognition, cross-functional stakeholder influence, team leadership
Preferred skills
Experience with complex B2B sales motions (new business, renewals, expansions), change management, data integrity management
Technologies
Salesforce, DealHub CPQ, commercial systems
Responsibilities
Lead and develop the Deal Desk team (coaching, performance management, capacity planning), establish Deal Desk operating processes (intake, approvals, escalations), own quote-to-booking governance, partner with Sales/Customer Success on deal structuring and pricing decisions, maintain data integrity across commercial systems, partner with Finance on forecasting and revenue recognition, build governance frameworks and policies, lead process improvement initiatives
Seniority
Director, strategic leadership with hands-on execution