Channel Renewals Specialist
Based in Malaysia
Core
Primary point of contact guiding partners through the renewal process using predictive analytics to identify opportunities.
Role type
Channel Renewals Specialist
Builds
Partner renewal completion and engagement within the product ecosystem
Domain
IT industry / Business Services
Required skills
Proactive support, predictive analytics, administrative reporting, data entry, strategic communication, relationship cultivation, action item tracking
Preferred skills
Salesforce CRM, IT industry exposure
Technologies
Google Workspace, MS Office, Salesforce CRM
Responsibilities
Assist partners in reviewing upcoming renewal opportunities, track and report renewal progress, certify renewal completion, utilize predictive analytics for opportunities, develop action item lists for follow-up, document partner status
Seniority
Mid-level, hands-on IC