Strategic Account Manager, Bilingual (Spanish)
Core
Manage relationships with Square's largest restaurant and food & beverage sellers to drive revenue growth and retention through use-case expansion and cross-selling.
Role type
Senior Strategic Account Manager (B2B SaaS)
Builds
Integrated omnichannel commerce solutions and financial services for sellers
Domain
Fintech / Restaurant Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Account management, business development, technical solutioning, project management, contract negotiation, stakeholder management, strategic planning, requirements gathering, client advocacy
Preferred skills
Restaurant industry experience, F&B technology experience
Technologies
Square ecosystem, Afterpay, integrated payment systems
Responsibilities
Manage a book of 175 strategic food & beverage sellers, grow account-based revenue via use-case expansion and cross-sell, serve as the voice of the upmarket seller with Product Teams, act as a consultant to high-value restaurant sellers, identify opportunities for technical Square solutions, partner with Strategic Account Executives on high-growth deals, negotiate pricing for use-case expansion and retention, provide white glove client service and troubleshooting, inform operations and program design at scale, conduct quarterly business reviews with stakeholders
Seniority
Senior, hands-on IC