Sales Development Manager - West
Core
Build and lead the West Coast SDR team to drive outbound and inbound pipeline generation for Cresta's unified AI customer experience platform.
Role type
Senior Sales Development Manager (Team Lead)
Builds
Outbound and inbound sales pipeline for AI/CX platform
Domain
B2B SaaS, AI, Customer Experience
Deliverable
production ML models | product features
Required skills
SDR team leadership, outbound/inbound strategy design, SDR hiring and onboarding, performance management, cross-functional partnership (Marketing/RevOps/Sales), data-driven forecasting, modern SDR tools proficiency
Preferred skills
Experience in high-growth technology companies, track record of exceeding quota as both leader and IC, experience mentoring SDRs to become AEs or managers
Technologies
Gong, LinkedIn Sales Nav, 6sense, ZoomInfo
Responsibilities
Hire, onboard, and develop exceptional SDR talent; Build and iterate on a data-driven outbound and inbound strategy; Foster a culture of high accountability and performance; Motivate the team through incentives and contests; Uplevel SDRs and help them grow into future AEs and managers; Report on SDR KPIs to ensure quotas and SLAs are hit daily; Partner cross-functionally with Marketing, RevOps, and Sales on key initiatives
Seniority
Senior, hands-on IC with team leadership