Enterprise Customer Success Manager - Thailand
Core
Own the success and expansion of enterprise customers, driving retention, adoption, and revenue growth through strategic relationship management and proactive value delivery.
Role type
Senior Customer Success Manager (Enterprise)
Builds
Customer retention, adoption, and revenue growth for identity security platform
Domain
Cybersecurity, Identity Management, Cloud Security
Required skills
Strategic account planning, Technical health checks, Executive relationship management, Risk assessment, Business acumen, Cross-functional collaboration, Case study development, Escalation management, Contract value analysis, Technical advisory
Preferred skills
Networking knowledge, Information Security expertise, Linux/Windows administration, Solution Architecture experience
Technologies
Silverfort platform, Linux, Windows, Active Directory, Domain Controllers