Strategic Account Executive, Iberia
Core
Own 8-12 strategic accounts in Spain/Portugal, running complex 6-18 month sales cycles to drive new-logo acquisition and land-and-expand strategies for AI customer experience platforms.
Role type
Senior Strategic Account Executive (Enterprise SaaS)
Builds
AI-driven customer experience platforms (conversational AI, real-time augmentation, conversation intelligence)
Domain
Enterprise SaaS / AI / Customer Experience
Deliverable
production ML models | product features
Required skills
Enterprise SaaS sales, complex multi-level sales cycle management, business case building, technical win orchestration, land-and-expand strategy, new-logo hunting, regulated industry sales navigation, C-level relationship management
Preferred skills
CX/contact center domain knowledge, market creation from zero, co-selling with system integrators, Spanish regulatory familiarity, MEDDPICC training
Technologies
Conversational AI, CCaaS, WEM, analytics, virtual agents
Responsibilities
Manage portfolio of 8-12 top strategic accounts; generate 50% of pipeline via self-sourcing; orchestrate complex sales cycles across buying committees; build business case and technical win with Solutions Consultant; drive land-and-expand while prioritizing new logos; partner with Product, Marketing, CS, and Engineering
Seniority
Senior, hands-on IC
