Head of SMB Sales
Core
Lead the North American SMB Sales team to drive revenue for Afterpay and Cash App's Buy Now Pay Later and Pay Now products by scaling a high-velocity sales engine across retail, fashion, beauty, travel, and home sectors.
Role type
Senior leadership Head of SMB Sales (Strategy & Operations)
Builds
A cohesive, playbook-driven sales organization converting SMB merchants into active partners at scale.
Domain
Fintech / Consumer Payments / Buy Now Pay Later
Deliverable
Production sales pipeline and revenue growth
Required skills
Strategic sales leadership, team building and scaling, cross-functional influence, sales process design, forecasting rigor, ideal customer profiling, market feedback synthesis, data-driven decision making, creative storytelling, operational execution
Preferred skills
Experience in fast-moving technology or financial services, scaling sales orgs from scratch, coaching frontline managers, working with Product/Marketing on conversion flows, senior stakeholder management
Technologies
Sales analytics tools, forecasting platforms, pipeline management systems
Responsibilities
Oversee multi-motion sales team (BDR, Inbound, Outbound); Build and refine sales playbooks and tooling; Define segment strategy and hold team accountable to OKRs; Develop talent and culture; Partner with cross-functional teams; Own sales methodology and lifecycle; Drive forecasting accuracy; Define ideal customer profile and value proposition; Represent the business and merchant voice internally and externally
Seniority
Senior, hands-on leader with strategic oversight
