Subscription Renewals Representative (Italian/English Speaker)
Core
Inside sales role focused on driving customer retention and growth by renewing existing subscriptions and expanding accounts within a defined territory.
Role type
Senior inside sales representative (subscription renewals)
Builds
Recurring revenue streams through multi-year subscription renewals and upsell/cross-sell opportunities
Domain
Cyber resilience / Data protection software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Subscription renewals, Inside sales, Prospecting, Objection handling, Negotiation, Territory management, Forecasting, Salesforce (SFDC)
Preferred skills
Consultative sales approach, High transaction volume drive
Technologies
Salesforce (SFDC)
Responsibilities
Maintain consistent communication with customers throughout the renewal sales cycle, Assess current and future customer environments to present renewal options, Identify and close additional upsell/cross-sell opportunities, Partner with Field Sales and Customer Success Managers, Navigate conflict resolution scenarios, Contribute to process improvement initiatives
Seniority
Mid-Senior, hands-on IC