Patient Service Representative (2938) - Suffolk
Core
Front-desk administrative role managing patient intake, scheduling, and billing verification for a multispecialty medical group.
Role type
Patient Service Representative
Builds
Patient appointment schedules and front-desk operations
Domain
Healthcare / Medical Administration
Deliverable
client delivery
Required skills
Appointment scheduling, patient check-in/out, insurance verification, copay collection, medical terminology, office equipment operation, basic arithmetic, grammar and punctuation
Preferred skills
NextGen EHR experience, prior authorization processing
Technologies
NextGen, telephone systems, office equipment
Responsibilities
Schedule appointments via multi-line phone system, greet and assist patients, verify insurance coverage, collect copays and account balances, check patients in and out of appointments
Seniority
Entry-level to Junior
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