Patient Services Assistant - Primary Care Padonia - Full-Time
Core
Administrative support for primary care practices, handling patient registration, scheduling, insurance verification, and front-desk operations.
Role type
Patient Services Assistant
Builds
Practice operations and patient access workflows
Domain
Healthcare / Primary Care
Deliverable
client delivery
Required skills
Customer service, medical terminology, written and oral communication, arithmetic calculations, task prioritization, multi-tasking
Preferred skills
Knowledge of medical terminology
Technologies
EPIC, MyChart
Responsibilities
Screen visitors and telephone calls; schedule patient appointments and manage referral queues; verify insurance and collect co-payments; register patients and check them in; scan medical records and manage incoming faxes; respond to secure chats and in-basket messages; reconcile collected monies.
Seniority
Entry-level, individual contributor