Patient Services Assistant - Perinatal Associates
Core
Performs clerical and administrative activities to support perinatal practice operations, including patient registration, scheduling, insurance verification, and front-desk customer service.
Role type
Patient Services Assistant
Builds
Front-desk operations and patient intake workflows for perinatal care practices
Domain
Healthcare / Perinatal Services
Deliverable
client delivery
Required skills
Customer service, Medical terminology, Written and oral communication, Arithmetic calculations, Task prioritization, Multi-tasking
Preferred skills
Knowledge of medical terminology
Technologies
EPIC, MyChart
Responsibilities
Receive and screen visitors and telephone calls; Schedule patient appointments and manage referral work queues; Perform patient registration, check-in, and verify insurance; Collect co-payments and reconcile monies; Scan medical records and route correspondence to providers; Respond to secure chats and manage in-basket messages.
Seniority
Entry-level, individual contributor