Patient Services Assistant - Internal Medicine
Core
Administrative support for internal medicine practices, handling patient registration, scheduling, insurance verification, and front-desk operations.
Role type
Patient Services Assistant
Builds
Practice operations and patient access workflows
Domain
Healthcare / Internal Medicine
Deliverable
client delivery
Required skills
Medical terminology, customer service, data entry, insurance verification, appointment scheduling, arithmetic calculations, phone management
Preferred skills
Knowledge of HMO/PPO/MCO restrictions, Epic Secure chats
Technologies
Epic, MyChart
Responsibilities
Screen visitors and telephone calls; Schedule patient appointments and manage referral queues; Verify insurance and collect co-payments; Perform patient registration and check-in; Route faxes and messages to providers; Assist with scheduling diagnostic tests and procedures.
Seniority
Entry-level, limited supervision