Patient Services Assistant - Internal Medicine
Core
Administrative support for internal medicine practices, handling patient registration, scheduling, insurance verification, and front-desk operations.
Role type
Patient Services Assistant (Administrative)
Builds
Practice operations and patient access workflows
Domain
Healthcare / Internal Medicine
Required skills
Customer service, Medical terminology, Written and oral communication, Arithmetic calculations, Task prioritization, Multi-tasking
Preferred skills
Knowledge of medical terminology
Technologies
EPIC, MyChart
Responsibilities
Screen visitors and telephone calls; Schedule patient appointments and manage referral queues; Perform patient registration and verify insurance; Collect co-payments and reconcile monies; Scan medical records and route correspondence; Respond to secure chats and in-basket messages.
Seniority
Entry-level, hands-on IC