Key Account Manager RJ Region (Gerente de Contas Estratégicas Regional RJ) - Rio de Janeiro / RJ (Hybrid)
Core
Manage and develop a strategic portfolio of Clara clients in Rio de Janeiro, driving sustainable growth by increasing usage, adoption, and revenue through upsell and cross-sell opportunities.
Role type
Senior Key Account Manager (B2B)
Builds
Long-term client relationships and revenue growth for a fintech payment platform
Domain
Fintech / B2B Payments
Required skills
Key Account Management, portfolio development, commercial negotiation, C-level relationship building, business acumen, analytical skills, proactive opportunity identification
Preferred skills
Financial services experience, knowledge of RJ corporate market, established local executive network
Technologies
Corporate cards, bill pay, financing, B2B payments
Responsibilities
Manage and develop a portfolio of strategic clients in the RJ state; Build strong, long-term relationships with different stakeholders and decision-makers, including C-level executives; Develop and execute growth strategies for the portfolio, focused on increasing TPV, revenue, usage, and share of wallet; Identify upsell and cross-sell opportunities, expanding the use of Clara's solutions within client accounts; Lead commercial negotiations and expansion processes with clients; Create development plans for key accounts, prioritizing the opportunities with the greatest business impact; Monitor portfolio indicators, identifying risks, opportunities, and action plans; Conduct meetings, business reviews, and in-person client visits; Work in partnership with Customer Happiness, Sales, Credit, Product, and other areas to unlock opportunities and ensure a consistent experience; Develop relationships within the RJ state region's business ecosystem and represent Clara at relevant events and initiatives.
Seniority
Senior, hands-on IC