Gestionnaire de comptes stratégiques senior - Workleap
Core
Senior strategic account manager responsible for protecting revenue and driving growth for a portfolio of mid-to-large enterprise clients using Workleap's SaaS platform.
Role type
Senior strategic account manager (SaaS)
Builds
SaaS platform for workforce management and Microsoft 365 migration/governance
Domain
SaaS / Enterprise Software / HR Tech
Required skills
Strategic account management, complex negotiation, executive stakeholder management, CRM rigor, AI tool proficiency (Claude, ChatGPT), revenue retention (NRR), bilingualism (French/English)
Preferred skills
HR SaaS experience, pricing migration experience
Technologies
Claude, ChatGPT, CRM
Responsibilities
Manage complex accounts and high ARR portfolios, lead complex renewal negotiations and pricing migration discussions, drive account growth using usage data and ROI demonstrations, manage escalations with executives and document retention plans, mentor junior team members on account management best practices, maintain real-time portfolio visibility in CRM.
Seniority
Senior, hands-on IC
