Senior Strategic Account Manager - Workleap

Canada - RemoteRemoteFull-time$100k2026-10-07 → 2026-11-11

Hybrid

Core

Senior Account Manager owning mid-market to enterprise SaaS accounts, driving revenue protection, expansion, and executing a complex pricing migration.

Role type

Senior Strategic Account Manager (SaaS)

Builds

Workleap platform (Workleap Agent and ShareGate)

Domain

SaaS / HR Tech / Microsoft 365

Required skills

SaaS account management, enterprise stakeholder management, renewal negotiation, CRM discipline, executive stakeholder management, AI tool usage, bilingual communication

Preferred skills

SaaS HR tech experience, pricing migration experience

Technologies

Workleap Agent, ShareGate, Microsoft 365, Claude, ChatGPT

Responsibilities

Own complex high-ARR accounts and build quarterly account plans; Lead renewal negotiations and pricing migration conversations; Drive expansion using usage data and ROI stories; Handle executive escalations and mitigate account risks; Model strong account management habits for the team; Maintain live CRM records for portfolio visibility.

Seniority

Senior, hands-on IC

About Workleap

Workleap is a Montreal-based tech company, founded in 2006. We're builders at heart, we make simple products that actually matter to the people who use them. We have two product lines: The Workleap Agent , our agentic HR platform that helps managers become better leaders, and ShareGate , the world's leading solution for Microsoft 365 migration and governance. More than 15,000 companies worldwide trust us to do exactly that. We're intentional about who joins us. If you're the kind of person who gets excited by a hard problem and wants to help shape what comes next, there's a place for you here.