Group Director Core
Core
Senior client relationship and revenue leader for a portfolio of small business, founder-led clients, managing high-volume accounts with a focus on retention, expansion, and AI-driven efficiency.
Role type
Senior IC Group Director (Client & Revenue)
Builds
Scalable, standardized service systems and AI workflows for small business growth
Domain
Digital Marketing / AI-Native Growth / Small Business Services
Deliverable
production ML models
Required skills
Executive relationship management, revenue retention and expansion, team leadership and coaching, AI systems design and adoption, P&L ownership, strategic planning, Salesforce pipeline management, vertical-specific reporting, hiring and career pathing
Preferred skills
Experience with founder-led businesses, AI tool integration, go-to-market strategy, data-driven decision making
Technologies
Omega, Iris, Power Circuit, Salesforce
Responsibilities
Own net revenue retention and expansion MRR for the division; personally own executive relationships across top-tier accounts; run quarterly executive check-ins and weekly 1x1s; maintain accurate retention forecasts; diagnose churn risks early and lead strategic recovery plans; coach Account Directors to operate as AI-Native Growth Directors; decide on AI tool adoption and workflow design; manage hiring, staffing, and career progression; build vertical-specific reporting frameworks; lead final-round pitches and new business positioning; consult on division P&L and profitability; forecast growth pillars (Churn, Expansion, New Business, Efficiency).