Expansion SDR (XDR)
Core
Expand usage of Connecteam's deskless workforce management platform among existing paying customers in the Australian market.
Role type
Expansion Sales Development Representative (XDR)
Builds
Demo bookings for Account Managers to drive upsell opportunities
Domain
SaaS / Workforce Management / Deskless Operations
Deliverable
client delivery
Required skills
client-facing sales experience, product technical aptitude, verbal and written communication, prospecting, CRM management, outreach strategy experimentation
Preferred skills
SDR experience, self-starter mindset, resilience, adaptability
Technologies
HubSpot CRM
Responsibilities
Proactively engage existing customers via calls, email, and social to identify upsell opportunities; prospect into defined target accounts with high expansion potential; book qualified demos for Account Managers; manage prospecting activity in HubSpot CRM; partner with Account Management to share feedback on lead quality and insights; experiment with outreach strategies across different customer segments.
Seniority
Junior, individual contributor
