Client Success Manager - Policing Services
Core
Build trusted relationships with key policing stakeholders, understand their operational and technology priorities, and ensure delivery commitments while driving account growth.
Role type
Senior Client Success Manager (Policing Sector)
Builds
Long-term client relationships and account growth within the policing sector
Domain
Public Sector (Policing) + IT Services & Digital Transformation
Deliverable
client delivery
Required skills
Policing sector experience, stakeholder management, commercial awareness, account forecasting, consultative selling, cross-functional collaboration
Preferred skills
Experience in IT services, consulting, digital transformation, applications, data, AI, digital engineering, enterprise platforms
Technologies
Applications, Data, AI, Digital Engineering, Enterprise Platforms
Responsibilities
Build trusted client relationships with key stakeholders; Understand client agendas and operational priorities; Own the client experience and address risks; Support commercial performance and forecasting; Identify growth opportunities; Connect DXC capabilities to solve client challenges
Seniority
Mid-to-Senior, hands-on IC with commercial responsibility