CareerPlan

Senior Sales Operations Manager, AMER

Boston, Chicago, New York, San FranciscoFull-time2026-10-26 → 2026-11-11

Core

Strategic partner to AMER Go-To-Market leadership driving sales forecasting accuracy, commission strategy, and deal desk management to scale the revenue engine.

Role type

Senior Sales Operations Manager

Builds

Sales forecasting rhythms, commission plans, deal desk functions, and quote-to-cash workflows

Domain

B2B SaaS / Technology

Deliverable

dashboards & analysis

Required skills

Sales forecasting, commission plan design, deal desk management, Salesforce administration, KPI definition, process optimization, quote-to-cash configuration, contract review

Preferred skills

Advanced Excel, cross-functional stakeholder influence

Technologies

Salesforce, Ironclad, CaptivateIQ, Gong, Claude, Xactly, Spiff

Responsibilities

Manage sales forecast rhythm and pipeline health; oversee commission strategy implementation and monthly close; build and manage the deal desk function; define KPIs and maintain sales dashboards; identify sales process inefficiencies; own the quote-to-cash process configuration.

Seniority

Senior, hands-on IC