Senior Account Manager
Core
Manage, negotiate, and retain a portfolio of large merchant accounts, acting as a strategic business partner to drive growth and maximize conversion.
Role type
Senior Account Manager (B2B)
Builds
Merchant success and revenue growth via installment/deferred payment solutions
Domain
Fintech / Retail / Buy Now Pay Later
Deliverable
client delivery
Required skills
negotiation, account management, business analysis, up-sell/cross-sell strategy, stakeholder management, KPI-driven performance
Preferred skills
retail industry experience, coachability, autonomy, empathy, communication
Technologies
Salesforce, Gong, Aircall, Dust, SalesNavigator
Responsibilities
Manage and retain a portfolio of large accounts; Analyze merchant performance to provide insights; Identify up-sell/cross-sell opportunities; Act as the voice of merchants to Product & Engineering teams.
Seniority
Senior, hands-on IC