Senior Customer Success Manager

USA - NYCFull-time2026-10-21 → 2026-11-10

Hybrid

Core

Manage a portfolio of banking, crypto, payments, or FX accounts to drive adoption, growth, and minimize churn for enterprise clients.

Role type

Senior Customer Success Manager (Enterprise Payments & Crypto)

Builds

Financial infrastructure for stablecoin and fiat money movement across 130+ countries

Domain

Fintech, Cross-border Payments, Stablecoins, Crypto, Banking

Deliverable

client delivery

Required skills

Portfolio management, Stakeholder management, Onboarding coordination, Adoption tracking, Upsell/renewal identification, Internal advocacy, Data-driven insights, Process improvement

Preferred skills

Payments domain knowledge

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About bvnk

We believe the next generation of financial services will be powered by stablecoins. Founded in 2021, our mission at BVNK is to accelerate global money movement. We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd. Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. We’re a diverse team sp

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