Senior Strategic Alliances Manager, GSI (SEA)
Core
Build and grow NiCE's strategic alliances with priority Systems Integrators (GSIs) across South East Asia to drive joint pipeline, delivery capacity, and revenue growth for CXone and Cognigy products.
Role type
Senior Individual Contributor Strategic Alliances Manager
Builds
Joint go-to-market programmes, solution offerings, and certified delivery capacity with large GSIs
Domain
Customer Experience (CX) and Workforce Engagement in South East Asia
Required skills
Strategic alliance management, executive relationship building, joint business planning, go-to-market strategy, partner ecosystem management, cross-functional collaboration, regional market insight, performance reporting
Preferred skills
Enterprise channel management, CX/contact centre/cloud software experience, understanding of GSI economics (services attach, practice economics, utilization), global team collaboration
Technologies
CXone Mpower, Cognigy
Responsibilities
Lead and grow strategic alliances with priority GSIs; build and sustain executive sponsorship; shape and scale NiCE practices inside partners; drive joint pursuit of named accounts; collaborate on joint campaigns and enablement; ensure successful partner-led deployments; act as regional voice in global GSI programme; report on performance metrics
Seniority
Senior, hands-on IC
