Senior Manager, Customer Success Renewals (French speaker- 2year contract)
Core
Lead a regional team of Renewals Sales Representatives and Associate Managers to drive retention, upsell opportunities, and meet renewal quotas for Veeam's data resilience and security solutions.
Role type
Senior Manager, Renewals Sales
Builds
Regional sales team performance and maintenance revenue
Domain
Data security and resilience (IT)
Required skills
Sales team management, coaching, quota management, Salesforce.com, contract negotiation, pipeline forecasting, enterprise sales, transactional sales, team motivation, process improvement
Preferred skills
Inside sales experience, matrix organization experience, self-starter, high-energy, advanced French and English
Technologies
Salesforce.com
Responsibilities
Lead and coach a team of Renewals Sales Representatives and Associate Managers, manage team performance against quotas and sales forecasts, monitor daily sales activities, drive renewal rates and upsell/cross-sell activities, handle customer and partner escalations, mentor managers, and improve departmental processes.
Seniority
Senior, hands-on IC