Senior Sales Operations Analyst
Core
Provide front-line support to the field via a ticketing system, manage users within the tech stack, and handle end-of-month FP&A requirements to optimize Sales & GTM team success.
Role type
Senior Sales Operations Analyst (Revenue Operations)
Builds
Docker's suite of developer tooling (Docker Desktop, Docker Hub, Docker Scout)
Domain
Developer tooling / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce administration, data hygiene management, FP&A reporting, user onboarding/offboarding, system process optimization, ticket queue management
Preferred skills
Gong, LinkedIn Sales Navigator, ZoomInfo, AI workflow prototyping
Technologies
Salesforce, Google Suite, Gong, LinkedIn Sales Navigator, ZoomInfo
Responsibilities
Act as first-line support for field ticketing system; manage end-of-month and end-of-quarter FP&A updates; handle onboarding and offboarding for field & GTM teams; maintain internal documentation; optimize Salesforce page layouts and data fields; manage users within the tech stack; scope, test, and roll out new system processes; review new accounts/leads/contacts for data accuracy and deduplication.
Seniority
Senior, hands-on IC
