Customer Success Manager - Dutch & English Speaker (remote)
Core
Strategic partner for high-value education accounts in BeNeLux and Central Europe, driving product adoption, revenue retention, and stakeholder alignment.
Role type
Senior Customer Success Manager (SaaS)
Builds
Customer success outcomes and revenue retention for education technology clients (via careerplan.io/jobs/4dd9ac42-9d9b-4662-86f1-9a8f4725ab9f-customer-success-manager-dutch-english-speaker-remote-at-instructure)
Domain
Education Technology / SaaS
Required skills
Strategic account management, stakeholder alignment, product adoption driving, revenue retention, CRM proficiency, project management, cross-functional collaboration
Preferred skills
Educational Technology background, affinity for education sector, technical aptitude
Responsibilities
Building trusted relationships with senior educational stakeholders, identifying challenges and recommending tailored solutions, driving product adoption and revenue retention, gathering customer feedback for platform enhancements, collaborating with sales for growth, managing tasks dynamically under pressure
