Implementation Consultant, APAC
Core
Serve customers by fulfilling project management and technical consultation responsibilities for SaaS platform implementations.
Role type
Implementation Consultant (Project Management & Technical)
Builds
SaaS platform implementations, integrations, and migrations for educational institutions and organizations.
Domain
EdTech / SaaS / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project management, stakeholder management, SaaS configuration, API integration, data integrations, identity provider (SSO) integration, LTI application configuration, account hierarchy design, content migration planning, technical documentation, JavaScript/CSS customization, API scoping.
Preferred skills
Programming languages, technology deployment strategies in education, custom report building, data visualization.
Responsibilities
Perform project requirements gathering and create project charters; prepare project schedules and resource assignments; identify project risks and create mitigation plans; manage client expectations and coordinate services delivery including third parties; apply project controls to ensure on-time, within-budget delivery; consult customers on SaaS configuration, SSO integration, data integrations, and LTI applications; guide customers on content migration and API usage; build and maintain technical documentation.
Seniority
Mid-level, hands-on IC