Customer Project Manager - Germany
Core
Serve as the primary liaison between clients and Insider One's technology, driving adoption and ensuring clients utilize the platform effectively.
Role type
Senior Customer Project Manager / Account Strategist
Builds
Customer adoption of a B2B Customer Data Platform (CDP) and marketing engagement suite
Domain
B2B SaaS / Marketing Technology / Customer Engagement
Deliverable
client delivery
Required skills
executive relationship management, project management, strategic consulting, adoption facilitation, account planning, product feedback integration, issue escalation resolution
Preferred skills
tech-savviness, market trend analysis, product roadmap contribution
Technologies
Insider One CDP, WhatsApp, SMS, Email, Web, App, Site Search
Responsibilities
Act as the face of the company to clients, monitor and facilitate technology adoption, develop key account plans, provide feedback on market trends and unmet needs, establish trusted adviser relationships, plan strategies to meet client objectives, and bring new product ideas to the product team.
Seniority
Senior, hands-on IC
