Strategic Account Manager, Mid Market
Core
Strategic Account Manager for mid-market sellers, providing tailored guidance to help them grow and scale using Square's integrated omnichannel and financial solutions.
Role type
Senior IC Strategic Account Manager
Builds
Long-term partnerships with high-value Australian business owners to maximize value from Square's platform.
Domain
Fintech / Payments / Retail / Hospitality
Deliverable
client delivery
Required skills
Account management, business development, complex stakeholder management, solution design, revenue ownership, cross-functional collaboration, strategic planning, negotiation, data analysis
Preferred skills
Hospitality or Food & Beverage industry experience, formal sales or negotiation methodology training, experience with technical products
Technologies
Square platform (payments, inventory, buy now pay later, POS)
Responsibilities
Build and maintain lasting relationships with mid-large market sellers; take ownership of account prioritization, contracting, and technology strategy; anticipate and solve complex seller challenges; act as the voice of the seller to inform product roadmap decisions; partner with sales to grow newly onboarded high-value sellers; refine Strategic Account Management practices and share best practices with peers.
Seniority
Senior, hands-on IC
