Account Manager
Core
Strategic Account Manager responsible for championing and growing key client relationships in the payments industry, driving upsell/cross-sell, and ensuring account health.
Role type
Senior Account Manager (Strategic Sales)
Builds
Payments infrastructure and product suite for in-person commerce
Domain
Payments / Fintech / Retail & Hospitality
Deliverable
client delivery
Required skills
Enterprise account management, strategic sales, contract negotiation, pricing strategy, account health management, C-suite communication, data-driven retention strategies
Preferred skills
Payments industry background, retail/hospitality sales experience
Technologies
N/A
Responsibilities
Build trusted relationships with key stakeholders; Identify and close upsell/cross-sell opportunities; Lead complex commercial discussions and contract renewals; Drive account health and retention using data; Advocate for customers internally with Product and Operations
Seniority
Senior, hands-on IC