Customer Success Manager | Amsterdam Hybrid
Core
Act as a trusted advisor to enterprise clients (e.g., Friesland Campina, Adyen) to drive product adoption, expansion, and contract renewals for a SaaS platform managing IT hardware deployment.
Role type
Senior Customer Success Manager (Commercial/Expansion focus)
Builds
SaaS platform for automated IT equipment deployment and management
Domain
B2B SaaS / IT Operations / Hardware Logistics
Required skills
Account management, Revenue growth (upselling/cross-selling), Data analysis, CRM proficiency, Executive presentation, Problem-solving
Preferred skills
Sales experience, HubSpot, PowerPoint/Excel (via careerplan.io/jobs/4981198101-customer-success-manager-amsterdam-hybrid-at-workwize)
Responsibilities
Manage complete customer lifecycle (delivery, adoption, expansion, renewal), Strengthen client relationships, Drive revenue growth through upselling and cross-selling, Utilize data analysis to enhance adoption and maximize revenue potential
Seniority
Mid-Senior, hands-on IC