Senior Sales Engineer - AI Agents (Poland, CEE)
Core
Senior presales professional owning the technical narrative for complex enterprise AI Agent deals across Eastern Europe (Poland to CEE), anchored in Germany.
Role type
Senior Sales Engineer (Presales)
Builds
Customized product demonstrations, presentations, and POCs/POVs for enterprise customer service platforms.
Domain
Enterprise Customer Experience (CX) / Contact Center as a Service (CCaaS) / Agentic AI
Deliverable
product features
Required skills
Enterprise software sales engineering, AI Agents & Generative AI presentation, Contact Center technology (SIP, SBCs, ACD, ASR, TTS), NLU/NLP, LLMs, Technical solution design, Thought leadership presentation
Preferred skills
German language, Additional CEE languages, Experience with AI-native tools (Claude Code, Cursor, GitHub Copilot, v0, Lovable, Replit Agent)
Technologies
NiCE Cognigy, LLMs, NLU/NLP, STT, TTS, SIP, SBCs, ACD, ASR, TTS, Claude Code, Cursor, GitHub Copilot, v0, Lovable, Replit Agent
Responsibilities
Lead discovery calls and technical deep dives with enterprise stakeholders, Create and deliver customized product demonstrations and presentations, Design and recommend solutions tailored to customer needs, Run and support POCs/POVs that prove value in real enterprise environments, Represent the company through thought leadership at customer events and webinars, Deliver credible technical comparisons against competing AI Agent platforms
Seniority
Senior, hands-on IC