Senior Client Partner
Core
Identify and develop business growth opportunities within an assigned portfolio of existing accounts and ensure client satisfaction by cultivating strong, trust-based client relationships.
Role type
Senior Client Partner (Business Development & Account Management)
Builds
Account development plans, stakeholder maps, white space analyses, growth strategies, pitch decks, RFIs, RFPs, and commercial offers
Domain
IT Services / Consulting / Software Outsourcing
Deliverable
client delivery
Required skills
Business development, stakeholder management, account planning, sales pipeline management, contract negotiation, CRM management, case study creation, market intelligence gathering, cross-sell/up-sell strategy
Preferred skills
Software and/or data engineering practitioner experience, deep understanding of SDLC, knowledge of IT outsourcing models (T&M, Dedicated Team, Fixed Price)
Technologies
Salesforce, HubSpot
Responsibilities
Gather client and market intelligence; create and maintain account development plans; build and maintain deep relationships with key stakeholders; identify and pursue up-sell/cross-sell opportunities; initiate meetings with new leaders; qualify untapped client needs; manage sales opportunities through pipeline stages; lead preparation of pitch decks and commercial offers; oversee contract negotiations; manage CSAT surveys and drive corrective action plans; secure cooperation disclosures and co-create case studies
Seniority
Senior, hands-on IC