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Global Account Manager

Sydney, New South Wales💼 Full-time🗓 2026-08-28 → 2026-09-26

Core

Own and grow Gresham's largest strategic relationships across Prime EDM and Opus EDM client base, acting as primary commercial point of contact for 18 enterprise accounts.

Role type

Senior Global Account Manager (Financial Services)

Builds

Recurring revenue base through renewals, cross-sell, and upsell of enterprise data management products

Domain

Financial services / Fintech / Enterprise Data Management

Deliverable

client delivery

Required skills

Enterprise account management, commercial negotiations, portfolio growth strategy, C-level stakeholder engagement, market intelligence gathering, data analytics

Preferred skills

EDM/data automation/reconciliation platform experience, Prime EDM or Opus EDM familiarity, APAC regional coverage experience, CRM proficiency (Salesforce/HubSpot)

Responsibilities

Own end-to-end commercial relationship for 18-account portfolio, build and execute account growth plans, lead commercial negotiations and manage renewal cycle, partner with Customer Success and Professional Services for product adoption, act as internal advocate for roadmap priorities, maintain accurate account plans and forecast data

Seniority

Senior, hands-on IC

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