Key Account Manager - Strategic Accounts
Core
Own long-term commercial partnerships for a portfolio of 20 strategic enterprise accounts, driving revenue retention, expansion, and executive alignment.
Role type
Senior Strategic Key Account Manager
Builds
Long-term commercial partnerships and multi-year agreements for enterprise clients
Domain
Enterprise SaaS / Engagement Tools
Deliverable
client delivery
Required skills
Enterprise SaaS sales, strategic account management, complex commercial negotiations, executive stakeholder management, account planning, portfolio management, business acumen, analytical thinking
Preferred skills
International account management, multi-stakeholder engagement
Technologies
Salesforce, SalesLoft, PlanHat, Looker, Hex, Intercom, Mixpanel, Google Analytics
Responsibilities
Develop comprehensive account plans with stakeholder mapping, lead renewal strategy and risk mitigation, identify and drive expansion opportunities, conduct structured business reviews, translate customer objectives into value positioning, segment and prioritize accounts, act as internal commercial lead, maintain pipeline management and forecasting, surface strategic insights to product and leadership
Seniority
Senior, hands-on IC