Associate Account Manager | Luma | Material Science
Core
Own the health, retention, and growth of assigned Luma customer accounts, blending renewal ownership with proactive expansion sales for small to mid-sized opportunities.
Role type
Associate Account Manager (SaaS)
Builds
Luma digital science platform (ELN, LIMS, cheminformatics, bioinformatics)
Domain
Life Sciences / Material Sciences / Scientific Software
Required skills
SaaS sales experience, renewal management, consultative selling, negotiation, CRM proficiency, scientific fluency
Preferred skills
Degree in Material/Life Sciences, Chemistry, Biology, Biochemistry
Technologies
Salesforce
Responsibilities
Manage full renewal cycle and identify expansion opportunities, conduct needs assessments and build business cases, forecast renewal risk and revenue, negotiate renewal terms, partner with Customer Success for onboarding and value realization, collaborate with Strategic Account Executives and Presales teams.
Seniority
Mid-level, hands-on IC