Senior Director of Global Renewals
Core
Lead global renewals strategy, performance, and forecasting for a cybersecurity platform serving OT/IoT infrastructure.
Role type
Senior Director, Global Renewals
Builds
Global renewals team, operating model, and processes
Domain
Cybersecurity, OT/IoT, B2B SaaS
Required skills
recurring revenue management, GRR/churn/contraction ownership, pricing and commercial strategy, Salesforce optimization, cross-functional collaboration, data-driven forecasting, team building from scratch, high-volume account management, negotiation
Preferred skills
cybersecurity domain expertise, infrastructure/networking knowledge, upsell/cross-sell identification
Technologies
Salesforce
Responsibilities
Own renewal strategy and operating model; drive and close renewals through the full lifecycle; optimize Salesforce and renewal systems; develop pricing and commercial strategies; forecast renewal pipeline and risk; partner with Sales and Customer Success to mitigate risk and identify expansion opportunities.
Seniority
Senior Director, hands-on IC with team leadership