Lead Solutions Engineer
Core
Trusted advisor and technical expert guiding prospects and customers on AI-first go-to-market strategies using the Gong Revenue AI Operating System.
Role type
Lead Solutions Engineer (Industry Expansion)
Builds
Outcome-based demos, agentic flows, and solution architecture diagrams for complex sales workflows.
Domain
SaaS / Revenue Intelligence / AI
Deliverable
client delivery
Required skills
Solutions engineering, complex workflow analysis, business assessment, cross-functional collaboration, RFP management, technical content creation, security/privacy understanding, sales persona knowledge.
Preferred skills
Financial Services/Healthcare/Manufacturing industry experience, CRM/cloud architecture/telephony knowledge, AI/ML/data flows/APIs experience.
Technologies
Gong Revenue Graph, MCP (client and server), APIs, webhooks, JSON, CRMs, cloud architecture, telephony systems.
Responsibilities
Explain and demo the Gong platform to diverse users, act as trusted advisor for business outcomes, assist with POCs and pilots, craft content for specific use cases, execute complex demos and architecture diagrams, solve complex business/technical requirements, support RFPs, eliminate bottlenecks via cross-functional work, partner with Marketing on demand generation.
Seniority
Lead, hands-on IC with strategic advisory scope.