Senior Customer Success Manager, Enterprise - West
Core
Post-sales primary point of contact for Enterprise customers, driving onboarding, implementation, adoption, and value realization for Chainguard's security platform.
Role type
Senior Customer Success Manager (Enterprise)
Builds
Customer adoption and value realization for Chainguard's hardened open-source builds
Domain
Cybersecurity, Supply Chain Security, DevSecOps, Containers
Required skills
Enterprise customer success, technical account management, change management, stakeholder management, issue resolution, account management, product expertise, training delivery, strategic planning
Preferred skills
Early-stage startup experience, hands-on cloud computing (AWS, GCP, Azure), containers, Linux, vulnerability management, software development lifecycle
Technologies
Chainguard, AWS, GCP, Azure, Linux, containers
Responsibilities
Drive business success planning and value realization cycles, act as customer advocate to internal teams, collaborate on issue resolution, develop technical product expertise, conduct training and education, manage relationships with multiple stakeholder levels
Seniority
Senior, hands-on IC
