Renewals Manager (West)
Core
Secure up-for-renewal dollars and mitigate renewal risk for SaaS customers by managing the quote-to-close process and driving retention strategies.
Role type
Senior IC Renewals Manager
Builds
Customer retention and revenue growth for cloud security platform
Domain
Cybersecurity / SaaS
Required skills
SaaS renewals experience, SaaS pricing models, customer health assessment, forecasting, partner relationship management, cross-functional collaboration
Preferred skills
Over-achievement of renewal quota, entrepreneurial environment adaptability, Salesforce/CPQ/IronClad/ChurnZero familiarity
Responsibilities
Handle quote-to-close process for renewals 120 to 90 days in advance, Achieve or exceed quarterly revenue goals, Partner with Customer Success to assess customer health, Maintain and report accurate renewal forecasts, Manage renewal process for multiple commercial customers, Identify and escalate at-risk renewal clients, Develop relationships with channel and alliance partners, Collaborate cross functionally with Legal and Deals Desk
Seniority
Mid-level, hands-on IC