Enterprise Account Manager
Core
Own and accelerate expansion and renewal cycles for a $2M+ book of business across mid-market and enterprise accounts, driving Net Revenue Retention and converting qualified pipeline into six- to seven-figure deals.
Role type
Senior Enterprise Account Manager (Expansion & Renewal)
Builds
Revenue growth and retention for the Kernel business registry platform
Domain
B2B SaaS / Data Infrastructure / Identity
Deliverable
production ML models
Required skills
Enterprise B2B SaaS sales, expansion and renewal management, consultative value-based selling, multi-stakeholder negotiation, complex contract navigation, technical fluency in RevOps and data management, strategic account planning
Preferred skills
Experience with high-growth mid-market and enterprise accounts, ability to articulate technical ROI to VP-level stakeholders, building repeatable account management processes
Technologies
CRM hierarchies, data hygiene tools, RevOps platforms
Responsibilities
Manage complex, multi-stakeholder sales cycles from discovery through close; Drive Net Revenue Retention by identifying expansion opportunities and preventing churn; Execute consultative selling to position Kernel as mission-critical infrastructure; Partner cross-functionally with Product, Engineering, and GTM to shape expansion strategy; Navigate complex contracts, security reviews, and legal discussions independently; Build and refine the Account Management playbook
Seniority
Senior, hands-on IC