Renewals Manager
Core
Secure up-for-renewal dollars and mitigate renewal risk for existing customer contracts.
Role type
Senior IC Renewals Manager
Builds
Retention and growth of existing customer contracts
Domain
Cybersecurity / SaaS
Required skills
SaaS revenue organization experience, quote-to-close process management, customer health assessment, forecasting, channel partner relationship management, SaaS pricing models, Salesforce/CPQ/IronClad/ChurnZero familiarity
Preferred skills
Cybersecurity experience, entrepreneurial environment success, cross-functional collaboration
Responsibilities
Handle quote-to-close process for renewals 120 to 90 days in advance, achieve quarterly revenue goals tied to retention and growth, partner with Customer Success to assess health and drive renewal solutions, maintain accurate renewal forecasts, manage multiple commercial customers concurrently, identify and escalate at-risk clients, develop relationships with channel and alliance partners, collaborate with Legal and Deals Desk, recommend process improvements
Seniority
Mid-level, hands-on IC