Senior Manager, Solution Engineering
Core
Lead a team of Solution Engineers to guide enterprise customers toward an AI-first go-to-market strategy and achieve business outcomes using the Gong Revenue AI platform.
Role type
Senior Manager, Solution Engineering (Team Lead)
Builds
Enterprise sales solutions and team performance for the Revenue AI platform
Domain
SaaS / Revenue Intelligence / AI
Deliverable
client delivery
Required skills
Team building and management, Solution selling, Cross-functional collaboration, Process optimization, Business acumen, Sales technology expertise, AI/ML concepts, Security/Privacy knowledge
Preferred skills
Building teams from scratch, Direct deal engagement
Technologies
CRMs, Cloud architecture, Telephony, Web conference systems, APIs, Webhooks, JSON
Responsibilities
Build and lead a high-performing customer-focused team; Recruit and mentor Sales Engineers; Train team members on new features and processes; Foster collaboration with Sales counterparts; Develop streamlined processes and collateral; Optimize workflows with cross-functional teams; Enforce company Operating Principles
Seniority
Senior, hands-on IC with management responsibilities
