Technical Account Manager (Mid-Atlantic)
Core
Drive customer adoption, operationalization, and value realization for a cloud security platform (Wiz) by acting as a technical advisor and bridge between customers and internal teams.
Role type
Mid-level Technical Account Manager (TAM)
Builds
Customer success outcomes, adoption of cloud security features, and retention/expansion of the Wiz platform.
Domain
Cloud Security / CNAPP (Cloud Native Application Protection Platform)
Deliverable
client delivery
Required skills
Cloud security expertise, customer success management, technical advisory, stakeholder management, data analysis, problem-solving
Preferred skills
CSP certification (AWS/GCP/Azure/OCI), container security knowledge, DevOps familiarity
Technologies
AWS, GCP, Azure, OCI, Docker, Kubernetes, CI/CD, IaC, Linux, Windows
Responsibilities
Serve as primary technical contact for a book of customers; guide customers through deployment and operationalization; drive adoption and value realization; advocate for customer needs to internal teams; manage business health and renewals; mentor associate TAMs.
Seniority
Mid-level, hands-on IC