Technical Account Manager, ES - EMEA - Germany
Core
Trusted advisor supporting enterprise customers' cloud technology adoption and business goals across AWS services.
Role type
Senior IC Technical Account Manager (Cloud)
Builds
Customer success strategies, operational health, and cost efficiencies for enterprise cloud environments.
Domain
Cloud Computing / Enterprise Support
Deliverable
client delivery
Required skills
Troubleshooting distributed systems, technical engineering, stakeholder management, architecture review, cost optimization, workshop facilitation
Preferred skills
AWS services expertise, enterprise customer-facing experience, technical leadership
Technologies
AWS (Compute, Storage, Database, Big Data, Networking, Serverless, GenAI)
Responsibilities
Develop trusting relationships with customers, investigate complex support cases, advocate for customer needs to drive feature development, run workshops and architecture reviews, ensure operational health and reduce costs, collaborate with Solutions Architects and Sales teams
Seniority
Senior, hands-on IC