Renewals Specialist
Core
Lead end-to-end commercial renewal motions and contract modernizations for a designated book of accounts, aligning subscription commitments with client usage to drive long-term retention.
Role type
Senior IC Renewals Specialist (Revenue Operations)
Builds
Scalable renewal playbooks and streamlined quote-to-cash workflows
Domain
SaaS / Legal Tech
Required skills
Commercial negotiation, usage analysis, pipeline forecasting, CRM management, quote-to-cash workflows, contract modernization
Preferred skills
Playbook creation, cross-functional partnership, automation tool utilization
Technologies
Salesforce, Ironclad
Responsibilities
Manage usage analysis, quote creation, approvals, and order form execution; Lead commercial conversations to guide contract modernizations; Partner with Account Executives and Customer Success Managers; Maintain clean pipeline forecasting and system hygiene; Contribute to continuous improvement of renewal playbooks
Seniority
Senior, hands-on IC