Sales Operations- CRM Lead- 6-month interim
Core
Drive CRM strategy, development, and adoption across a European commercial organization to support business growth and customer engagement.
Role type
Interim Sales Operations CRM Lead
Builds
CRM roadmap, standardized commercial processes, data governance frameworks, and actionable reporting dashboards
Domain
B2B Sales Operations / CRM
Required skills
CRM strategy and roadmap ownership, B2B sales process design, data governance, change management, stakeholder management, analytical capabilities, project management
Preferred skills
HubSpot or enterprise CRM platform experience, Power BI/Looker Studio/BigQuery familiarity, multi-country European commercial organization experience, manufacturing/industrial B2B environment experience, additional European language skills
Technologies
HubSpot, Power BI, Looker Studio, BigQuery
Responsibilities
Define and own the European CRM strategy and development roadmap; Act as primary business owner for CRM and sales technologies; Collaborate with IT, data teams, and vendors to deliver system enhancements; Drive CRM adoption through training and change management; Design and improve commercial workflows; Establish CRM data quality standards and governance; Develop dashboards and reports for pipeline visibility; Manage stakeholder relationships and prioritize enhancement requests
Seniority
Interim, hands-on IC