Account Manager, Enterprise
Core
Senior commercial owner for Braze's largest enterprise customers in ANZ, driving renewal, expansion, and long-term revenue growth by acting as a strategic partner to C-suite executives.
Role type
Senior IC enterprise account manager (SaaS)
Builds
Multi-year commercial growth and retention for enterprise SaaS accounts
Domain
SaaS / Marketing Technology (Martech)
Required skills
Enterprise SaaS sales, C-suite relationship management, complex commercial negotiations, multi-year contract structuring, account health monitoring, revenue forecasting, stakeholder mapping, value-based selling, cross-functional collaboration, financial fluency
Preferred skills
Martech/Adtech/CX domain experience, CRM/marketing automation knowledge, international travel readiness
Responsibilities
Own commercial strategy and performance for a portfolio of Braze's largest enterprise customers in ANZ; Build and sustain relationships at C suite and functional leadership level; Lead complex commercial negotiations including multi year and consumption based structures; Identify and mitigate retention risk early using account health and adoption signals; Achieve and exceed quarterly and annual expansion and retention targets; Coordinate Braze executive sponsorship for key accounts
Seniority
Senior, hands-on IC