Senior Account Manager
Core
Leading and growing SmartRent's most complex and high-value client relationships to drive retention, expansion, and revenue growth.
Role type
Senior Account Manager (Enterprise SaaS)
Builds
Strategic partnerships and revenue growth for high-value enterprise clients
Domain
PropTech / Smart Home / Multifamily Property Management
Deliverable
client delivery
Required skills
Executive relationship management, strategic account planning, revenue growth strategy, cross-functional leadership, risk escalation management, forecasting, CRM proficiency
Preferred skills
SaaS/tech startup experience, Property Management or Multifamily vendor experience
Responsibilities
Lead complex corporate and executive-level client engagements, Own executive Quarterly Business Reviews (QBRs), Develop and execute strategic account plans, Drive year-over-year revenue growth, Serve as senior cross-functional leader, Manage high-risk escalations and retention threats, Provide mentorship to Account Managers, Identify systemic improvement opportunities, Maintain accurate forecasting and CRM documentation
Seniority
Senior, hands-on IC with mentorship responsibilities